Teams Direct Routing empowers enterprises to leverage their existing telephone with Microsoft Teams. That enables seamless communication and enhances the overall worker experience. IT administrators play a crucial role in implementing Direct Routing, ensuring frictionless integration and optimal performance. Initially, assess your current infra

Direct Routing for Microsoft Teams provides a way to connect your existing phone system with the power of Teams. This means you can make and receive calls directly through the Teams client, removing the need for separate tools. With Direct Routing, you get the best features of Teams calling, such as call transfer, voicemail transcription, and linka